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Mold Making, Casting Products and Kits: If an ArtMolds branded product purchased from artmolds.com proves to be defective in normal use within six months of its purchase or damaged during shipping, we will refund your purchase price or replace the item. Please note that most mold making and casting product such as polyurethanes, silicones and silicone paint medium have a six month shelf life. This warranty excludes damage to liquid latex products if frozen during transit (other than shipping overnight) or as a result of storage in freezing temperature environments.
Mechanical Products and Tools: If an ArtMolds-brand product purchased from artmolds.com proves to be defective in normal use within one year of purchase, or damaged during shipping, we will refund your purchase price or replace the item.
Other Products: For non ArtMolds-branded products, some products are covered by extended manufacturer’s warranties. Please contact either the manufacturer or our customer service for more information about these warranties.
Returns: If the product proves defective during the limited warranty period of six months, and you follow the return instructions provided by our customer service, then at your option, we will either provide you with a new replacement product or a refund. Products Purchased through Dealers: If you purchased any EnvironMolds item through an EnvironMolds dealer you must contact the dealer for replacement and or refund.