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Returns

Our Guarantee — 100% Satisfaction. If you are not completely satisfied with the quality of the merchandise you receive, you are entitled to a full replacement or refund.

To return a portion of your order, we ask that you contact our Customer Service Department within 30 days so that the exchange, refund, or credit transaction can be arranged to your satisfaction.

You must include the packing slip or a copy of your invoice and a note advising us of the reason for the return. If you do not have either the packing slip or invoice, or if the return must be sent by truck, please contact our customer service department for return authorization and instructions, and we will arrange for the return.

Merchandise returned as a result of a customer order error will be subject to a 20% restocking charge.

    
EnvironMolds is a proud member of:
National Arts Materials Trade Association Association of Lifecasters International Craft and Hobby Association Americans for the Arts
 
EnvironMolds
18 Bank Street
Summit, NJ 07901
Tel. 908.273.5401
Fax. 908.273.9256
Ordering Department: 866.278.6653 php@environmolds.com
Product/Technical Info: 866.278.6653 info@environmolds.com
International: 908.273.5401 international@environmolds.com
EnvironMolds Art MaterialsTM, EnvironMolds® and The Art of Imitating LifeTM are registered trademarks of EnvironMolds, LLC.
© Copyright 1997-2008 EnvironMolds LLC. All rights reserved
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